We’re still listening, and would like to hear more: Please complete the survey at http://survey.libqual.org/index.cfm?ID=396467
So far people are using the survey to raise a lot of issues and suggestions for the Medical Library and its services:
- working space – the temperature, the noise, the light
- Library staff – the extent to which you find us friendly, helpful, professional
- refurbishment and building works – the noise levels, and the resulting changes to the library
- group study areas – to allow for quiet conversation & discussions
- opening hours
- noise levels in the library
- accessibility of electronic resources when not in the library – differences between NHS access and University/Library access
- balance between electronic journals and paper journals
- document delivery service and charges
- range and age of book stock
- quality of computer and photocopy facilities
- availability of training and support for literature searching
- Student: 41%
- Medical: 18%
- Nursing and midwifery: 13%
- Allied Health: 10%
- Scientific and technical staff: 8%
- Non-clinical staff: 5%
- Other: 3%
- Management: 1%
- Dental: 0%
Remember there’s a chance to win an iPod Shuffle or Amazon voucher!
There’s still time to contribute your views at http://survey.libqual.org/index.cfm?ID=396467 – closing date: Sunday 6th December 2009.
LibQUAL is an online survey that has been used by libraries around the world. It only takes 10-15 minutes and the analysis is completely confidential.
Any questions?
e-mail: libqual-medlib@medschl.cam.ac.uk
phone: (01223) 336750
visit: http://library.medschl.cam.ac.uk/survey.php
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